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How to Place an Order?
- Go to our website and browse our selection of vinyl records.
- Add the records you want to your cart.
- Proceed to checkout.
- Enter your shipping and billing information.
- Select your payment method.
- Review your order and submit it.
How to Track Your Order?
Once you have placed your order, you will receive an email with your tracking number. You can use this number to track the status of your order on the carrier’s website.
How to Return an Item?
If you are not satisfied with your purchase, you can return it for a full refund within 30 days of purchase. To return an item, simply contact customer service and they will be happy to help you with the process.
How to Contact Customer Service?
If you have any questions or problems, please contact customer service at [email protected] or [phone number]. We are available Monday-Friday from 9am-5pm EST.
We ship all orders within 1-2 business days of receiving payment. We use sturdy Mighty Music Mailers to protect your records during shipping. Each mailer has a reinforced edge to protect against edge damage, and a deep “crumple zone” to absorb impacts. We also separate the vinyl from the jacket to prevent any rubbing or scratching.
We accept Visa, Mastercard, American Express, and PayPal.
All of our records come with a one-year warranty against defects in materials and workmanship. If you have any problems with your record within the warranty period, please contact customer service and we will be happy to help you.